Terms & conditions


Label Noir S.A. is an independent company and is not associated and/or affiliated with Rolex SA, Audemars Piguet SA, or any other brand in any way whatsoever, and does not operate in an official capacity. Label Noir S.A. provides customization services exclusively on demand.

This website is usually accessible to all users. An interruption for technical reasons can somehow be decided by http://www.labelnoirdesign.com, who will then try to inform users in advance of the date and time of the intervention.

Label Noir S.A. is the owner of the intellectual property rights, or owns the Usage Rights on all accessible elements on the website, especially text, images, graphic designs, logos, icons, sounds, software. Any reproduction, representation, modification, publication, adaptation of all or one part of the elements of the website, whatever the means or the process used, is forbidden, except prior written authorization from Label Noir S.A.

Label Noir Design S.A has to accept any orders. These conditions apply if you are dealing with us as a consumer. You will be the entitled owner of the items that we provide to you from the moment they are placed in the hands of the postal service, or our carriers, and that full payment of the price of the goods and all delivery charges have been paid.

If any measure contained in these Terms and Conditions is considered unfair, invalid or inapplicable by a tribunal or regulatory authority, that measure shall be considered deleted from these Terms and Conditions without affecting the other measures. Swiss law governs these Terms and Conditions and all disputes shall be subject to the exclusive jurisdiction of the Swiss courts.

No order is binding on you or Label Noir Design until we have accepted it. You will own the items we supply you from the moment they are put in the hands of the postal service, or with our carriers, or on payment in full of the price of the goods and any delivery charge, whichever is later. These Terms and Conditions apply if you are dealing with us as a consumer. These terms and conditions cannot be varied by you or us unless made in writing and signed by both parties.

If any provision contained in these Terms and Conditions is considered by any court or regulatory authority to be unfair, invalid or unenforceable, that provision will be considered deleted from these Terms and Conditions without affecting the other provisions. The law of Switzerland governs these Terms and Conditions and all disputes will be subject to the exclusive jurisdiction of the courts of Switzerland.

If you have any queries, complaints, suggestions or comments about our Products, Services or these Terms and Conditions please contact Label Noir Design on +41 22 880 08 75 or email: info@labelnoirdesign.com

Each customization design we produce belongs to us and we are free to reuse it unless otherwise stated at the time of purchase.


The consumer entrusts Label Noir S.A. with one/several watch(es) for the purpose of customizing it/them according to separate instructions.

1) The consumer declares :
- to be the legitimate owner of these watches,
- to have acquired them from an official agent or dealer of the mark,
- to be in possession of the certificates of authenticity relating thereto,
- that such watches are not part of a receiver or laundering operation.

That, accordingly,
- watches having been placed on the market with the endorsement of the holder of the intellectual rights attached thereto, these rights are now exhausted,
- the consumer has been given the right to use and resell the product at his discretion.

2) The consumer agrees
- to release Label Noir S.A. from any liability and, when appropriate, to compensate for any damages it may owe to third parties in connection with the execution of the contract and to pay off any disbursements, costs, legal fees and other costs incurred by him in any legal proceedings against him.
- that once the watches are customized, to put them on sale by drawing the attention of the buyers to the fact that they have been modified by his care and that this is not an original product anymore.


Label Noir S.A. works on watches from great watchmakers. As a general rule, these houses do not support the warranty of modified watches and the original warranty is then treated as null and void.

We substitute our international 2 year warranty for the manufacturer's warranty under similar conditions. Our guarantee applies to the watch as well as the works that we have carried out on it.

In case of customization with application of ADLC treatment, the operation is reversible. The ADLC treatment protects the steel from micro-scratches during daily use. However, in case of intense shock on the watch, the steel surface can reappear. The watch should then receive a new ADLC treatment for uniformity. This is not included in the warranty.


Some countries may be subject to customs duties and taxes. The Customer is responsible for paying the VAT to the customs in his country of residence, as well as any additional taxes and fees.


The watch is delivered in a packaging to avoid all scratching and general wear and tear. If you discover a defect and bring clear evidence that it's our responsibility, you can send it back to us for repair. You have a period of 10 working days to return it. We will then repair it and send it back to you. We do not refund the watch.


Information provided for each product or collection of products is accurate at the time of publication. Digitalization of watch photography, watch animation and the digital customization process within the site were specifically designed to give an accurate representation of the finished customized product. However, shades and colors vary across browser and display technologies and we cannot guarantee the accuracy of the final product.